Info & Health Guarantee | Our Promise to You

Your Trusted Exotic Bird Breeder Since 2001

Welcome to [Your Shop Name]. We understand that deciding to welcome a new parrot into your home is a huge commitment. As a family-run business with over 23 years of experience, our goal is to make the adoption process as transparent, safe, and joyful as possible. This page outlines everything you need to know about our adoption process, our comprehensive health guarantee, and how we protect both you and our birds.

🛡️ Our 100% Health & Wellbeing Guarantee

We stand behind the health of every bird we raise. Unlike many online sellers, we do not disappear after the sale. When you adopt from us, you are backed by our lifetime commitment to your bird’s welfare.

1. Veterinary Health Clearance

Every bird that leaves our facility undergoes a comprehensive wellness examination by a licensed, board-certified avian veterinarian. This includes a full physical, a gram stain, and a DNA disease screening for common ailments like Psittacosis (Chlamydia) and Polyomavirus. A copy of the health certificate is provided at the time of adoption.

2. 30-Day Initial Health Guarantee

In the unlikely event that your new bird develops a serious, life-threatening illness that existed at the time of purchase (and is confirmed by a certified avian vet) within 30 days of your adoption, we will provide a full refund or exchange at our discretion. This guarantee does not cover minor issues like stress-related yeast infections, which are common during the transition to a new home, or injuries sustained after leaving our facility.

3. Lifetime Support & Guidance

We offer unlimited lifetime care advice for all birds adopted from us. Whether you need help with dietary changes, behavioral challenges, or just a friendly ear to listen, we are just a phone call or email away. We also offer a 10% discount on boarding services for life for any bird that originated from our shop.

4. No-Hassle DNA Sexing

All birds leave our facility with an official DNA sexing certificate. This ensures you know exactly what you are getting and eliminates any surprises or the need for costly, stressful vet procedures later on.

📝 Important Information Before You Adopt

We believe in responsible pet ownership. Before you adopt, we ask that you carefully consider the following commitments, which are standard for any large parrot.

⚖️ The Commitment

Macaws, Amazons, and Cockatoos are not just pets; they are lifelong companions. Many of the species we breed have a lifespan of 50 to 80 years. Bringing a bird into your home is a commitment that lasts decades and requires careful planning, financial stability, and a deep love for these intelligent creatures.

📋 Knowledge of Care

We are committed to providing you with the knowledge you need to be a great parrot parent. We recommend you research the following before adoption:

• Diet: A diet of high-quality pellets, fresh vegetables, fruits, and occasional nuts. Avocado, chocolate, and caffeine are toxic to birds.

• Housing: A large, robust cage is essential. We recommend a minimum size of 36″ x 48″ x 60″ for large macaws.

• Socialization: Parrots are flock animals. They need at least 1-2 hours of out-of-cage interaction with their human family every day.

• Noise: Parrots are naturally vocal. Please consider your living situation and neighbors before adopting.

❌ False Promises & Scam Awareness

The exotic pet industry is, unfortunately, full of scammers who prey on families. We will never:

• Ask for payment via gift cards, Western Union, or cryptocurrency.

• Invent surprise fees for “shipping crates,” “insurance,” or “documentation” after the sale.

• Refuse a live video call to show you the specific bird you are adopting.

If you are asked to do any of the above by a seller, you are being targeted by a scam. Please report it to us and to the authorities.

📞 Adoption & Shipping Information

🚚 Hand-Delivery & Shipping Options

The health and safety of our birds is our top priority. We offer several safe options for bringing your new companion home:

1. In-Person Visit: We welcome you to visit our facility in [City, State]. Seeing the birds in their environment is the best way to build trust.

2. Professional Courier: We use a specialized, climate-controlled pet courier service that is licensed to transport live birds. Your bird will be shipped in a secure, comfortable crate with food and water.

3. Travel Crate & Care: All birds travel with a custom care package, including a starter bag of the food they have been weaned onto, a familiar toy, and our “New Bird Parent” handbook.

💳 Payment Policies

We accept secure payments via bank transfer and credit card (via invoice). We do not accept gift cards, crypto, or third-party payment apps (like Zelle or CashApp) for the full purchase price.